Monday, April 22, 2024

Phone Number For Pearle Vision

My Glasses I Never Received

Looking Forward Exam

I was transferred from 15th & walnut all paperwork they aren’t putting in the paperwork correct it’s been 3 months or more I have cataracts in my left eye & filed a complaint with keystone insurance David vision says they’re not doing it right my cataracts are worser I don’t have any glasses now I’m going to get a lawyer to sue for neglect when I said I’m going to get a lawyer they laughed this is a neglect on there part

Transition Lens And Bifocal For 2nd Pair

I purchased 2 pair of glasses a week and a half ago. She only gave me the price for the expensive lenses she never compared the price of the progressive lens to the other lens they sell. I never had any problems out of the cheaper lens. The progressive is supposevto be a better anti glare lens. One to wear as glasses and one as shades. The transition lens are not dark and barely transitioning. I can see me eyes thru them when looking at them from the other side via phone. I ask other people about the look and they say I can see your eyes and something is not right with them.. When I clean them they have a film on them. I have had transition lens all of my adult life and never had a problem with them ever. I ordered the shades without the bifocal but I want them with the bifocal now. I asked the girl about that when I got them back and she said I would have to get new lense and it would be much more money. I don’t see why they can’t swap them out and charge the difference for the lense. I have insurance to cover it and I don’t see it being much more expensive. I would like the transition lense to do what they are suppose to do turn dark and work like they should. If I can’t get it done correct then I would like to return them. I paid for them in full when I ordered them. I am so disappointed.I purchased them at a store in Bluffton SC

Desired outcome: Get the order right or return both pair frames and lens

Pearle Vision Customer Service

Called to schedule an appointment. The woman clearly didn’t want to be at work, she was in a bad mood and rushed me off the phone. I was trying to ask her about insurance and copays. I was told $10 copay for the exam. At the appointment, door was locked to the store so I waited patiently for them to come open it. The customer that came in after me was pulling on the door and the representative was screaming hold on, I’m right here lady, acting like it was a inconvenience to her. Not sure why she didn’t just unlock the door to begin with. It was 3pm. The Doctor dilated my eyes BEFORE he put new contacts in my eyes so I wasn’t able to get a good reading. He said well, just wait till the dilation wears off. When I went to pay, it was $110, not $10 and they wouldn’t accept my exam on us coupon from the Pearle Vision website. I just paid it and went on. So, I’ve called for 3 days now…left a message on their voicemail…and no one will answer me. The contacts DO NOT WORK correctly. They need to be adjusted but I can’t get a human to answer me. I tried to go in person on my lunch break but they were closed with a be back later sign on the door. This is so unprofessional guys. I chose Pearle Vision for quality…and this is what you allow? Not ok.

Desired outcome: I want a refund for the exam so I can go to a different Doctor and get a prescription that works.

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Overview Of Pearle Vision Complaint Handling

114Pearle Vision reviews first appeared on Complaints Board on Apr 30, 2008.The latest review Contact exam overcharge was posted on Dec 22, 2022.The latest complaint contacts was resolved on Jun 02, 2021. Pearle Vision has an average consumer rating of 2 stars from 114 reviews.Pearle Vision has resolved 24 complaints.

Overcharged For Regular Eye Exam

Eyemed Insurance Customer Service Phone Number

i had regular eye exam appointment with co-pay of $10. checked box that i did NOT want eye photographs.was charged anyway and told that it is required now and that i would have to pay for total exam if it wasn’t done. i called my insurance company later and they said photographs have not and still is not required for regular exams and that i was being misled.i tried calling back to the office but got no reply.

Desired outcome: want to be reimbursed back $39

Read Also: Vision Providers That Accept Medicaid

Pearle Vision Information: Contacts Address Founders Ceo Services And Products

Pearle Vision is a multinational company founded on 1961 by Stanley Pearle with its headquarters located at Mason, Ohio, United States.. Pearle Vision has the following subsidiaries: Subsidiary. Pearle Vision deals in the Eye care industry and offers products such as Eyewear, glasses, sunglasses

Pearle Vision was founded in Stanley Pearle.

Pearle Vision was founded in 1961.

Pearle Vision competes in Eye care industry.

To write a complaint about Pearle Vision and get an answer from the officials of Pearle Vision,’s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Pearle Vision can be filed via the specific Pearle Vision complaint section.

See What Our Owners Are Saying About Pearle Vision

Pearles systems make things a lot more cost-effective and efficient for me, saving me money and giving me more time to help customers. We can service more customers, rather than spending our time on the back end of the business. And Pearles marketing delivers a lot of value.

Leanne Perry

Licensed Owner

I think if youre interested in owning your own practice, having that Pearle Vision name, having all those resources and tools they give you to succeed, thats huge.

Sara Nicholson

OD, Licensed Owner

The Pearle brand has a very strong insurance component to it. We are able to take certain third party insurance that the customer cannot use at other optical sources. I think thats a huge benefit for our eye doctors, because they see more foot traffic, which leads to more retail sales.

Stella Zilber

Licensed Owner

Pearle gives us access to things that we would never have had on our own. Insurance panels, vendor discounts, items that as an independent, we would never have had access to. Were trained as optometrists. We dont have much business training at school and Pearle Vision provides that for us. Pearle helps us mend our eye care expertise together with business know-how.

Ketan Sheladia

OD, Licensed Owner

Bill Noble

Founder of West Point Optical Group

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Contact Of Pearle Vision Customer Service

Contact Pearle Vision: Find below customer service details of Pearle Vision, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office


About Pearle VisionPearle Vision is a leading vision care franchise in the US founded by Stanley Pearle in 1961. The brand operates as a subsidiary of Luxottica Group. Today, as one of the largest brands in the optical industry, Pearle Vision operates in more than 500 locations. Pearle Vision has been franchising since 1981. It allows licensed owners to operate multi eye care centers and helps manage the business, including claims processing, billing and payment. The website has details on the eligibility and business model for franchise owners.

Pearle Vision stores sells frames, lenses, lab services and supplies. Patients get thorough eye exams focused on preventative and corrective care. You can locate a Pearle Vision eye care center or schedule an appointment on the website. You can search by zip code, city or state. You can also purchase lenses and frames with a wide range of options. You can filter from brands such as Ray Ban, Oakley, Vogue, Coach, DKNY, Versace and Burberry. You also have lens options such as single vision lenses, multifocal lenses, progressive lenses and contact lenses.

Is Complaintsboardcom Associated With Pearle Vision

Maya is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pearle Vision Customer Service. Initial Pearle Vision complaints should be directed to their team directly. You can find contact details for Pearle Vision above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters – connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Pearle Vision. Discuss the issues you have had with Pearle Vision and work with their customer service team to find a resolution.

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