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Grene Vision Group Maize Rd

A New Standard In Patient Care At Grene Vision Group

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We are committed to the safety of our patients and team and continue to follow the latest national and local COVID-19 guidance. All of our offices are open and eager to serve patients for their eye care needs. If you have any specific questions about our cleaning and safety protocols, please contact us.

What Is The Staff Doing To Protect Me

All doctors and staff were required to take dedicated training courses prior to returning to work for patient care. This training was designed with safety in mind and touches on every step in the patient journey.

Self-reporting of any COVID-19 related symptoms, including fever, cough, fatigue, shortness of breath, loss of sense of smell/taste, diarrhea, or extended exposure to an individual with COVID-19. Employees exhibiting signs or symptoms will not report to work.

Employees must be able to honestly provide the desired answers to remain at work.

Employees must sanitize hands and put on approved PPE prior to entering the office. Masks will be worn by all staff, regardless of their role in patient care. Gloves will be worn by all staff who have direct patient contact.

Grene Vision Group Llc

Detailed information about Grene Vision Group LLC in Wichita Kansas.

Grene Vision Group LLC is a Medical Group that has 11 practice medical offices located in 1 state 4 cities in the USA. There are 12 health care providers, specializing in Optometry, Ophthalmology, being reported as members of the medical group. Medical taxonomies which are covered by Grene Vision Group LLC include Retina Specialist, Student in an Organized Health Care Education/Training Program, Ophthalmic Plastic and Reconstructive Surgery, Internal Medicine, Glaucoma Specialist, Ophthalmology, Optometrist, Specialist.

In Wichita Kansas, Grene Vision Group LLC has 9 members working at 6 different practice locations. Medical taxonomies which are covered by group’s doctors and health care providers in the city include Allopathic & Osteopathic Physicians/Ophthalmology, Student, Health Care/Student in an Organized Health Care Education/Training Program, Ophthalmology/Glaucoma Specialist, Ophthalmology/Retina Specialist, Allopathic & Osteopathic Physicians/Internal Medicine, Ophthalmology/Ophthalmic Plastic and Reconstructive Surgery, Eye and Vision Services Providers/Optometrist and more.

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Doctors & Health Care Providers

There are 9 members in Wichita KS.

You can use use filter to narrow down the members list, showing only members that you want.

Doctor /Physician / Health care ProviderProvider Name Taxonomies does not provide medical advice, diagnosis or treatment. The information contained in this website is only for general information purposes. The information mainly comes from Centers for Medicare & Medicaid Services published data, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, user generated contents or related graphics or advertisings contained on the website for any purposes. Any reliance you place on such information is therefore strictly at your own risk. Use of this website constitutes acceptance of the Terms of Service and Privacy Policy.

Grene Vision Groups Program Requirements:

Electronic Health Records Beta

Grene Vision Group knew they wanted an easy and quick review generation process for the patient to leave a review.

We knew that making the process quick and easy for patients would increase our chances of getting reviews and feedback.

In addition to the thumbs up or thumbs down feature, one of our favorite features by was that patients were automatically logged into their Google and Facebook accounts on their devices.

We were concerned that requiring people to log into an account would discourage our patients from leaving reviews,

Amanda Ryan – Professional Services Representative

Grene Vision Group had a couple of unique requirements, and needed a flexible platform that allowed for some customization.

We wanted a way to include a short survey for a patient if they clicked thumbs down, so we could provide a way to capture feedback and use it to improve the patient experience.

I had a very difficult time finding a review management platform with a survey solution.

Fortunately, understood our needs and accommodated our custom survey.

As a large healthcare company, Grene Vision Group wanted to be sure they were HIPAA compliant as they implemented a review platform, and also have an automated process of regularly sending out the review invitations via text or email.

With over 21 locations, and over 400 doctors and staff, we really needed to have a very efficient and effective process for managing reviews and feedback internally.

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Benefits Of Negative Feedback:

Allowing patients to click thumbs up or thumbs down gives them a simple option, and shows that Grene Vision Group wants to hear from their patients to ensure they have a positive experience. If patients click thumbs down, they get directed to a short survey with the option to leave their contact information.

Once completed, an email is generated and sent to Grene Vision Group staff, providing an effective way for the company to follow up with unhappy patients.

We set the program up so the negative feedback responses would go to myself and the clinic manager of the location the patient went to. The clinic managers were trained to handle the feedback for their location.

They would relay the feedback to the appropriate doctors and staff so improvements could be made, and also contact the patient to help remedy their issue if that patient provided their contact information.

While I love sharing the positive public reviews with our doctors and staff, I think an equally important part of this program is that we are improving and making things right with our less happy patients.

Receiving the negative feedback has helped us to clearly identify a few areas that could be improved upon.

About Grene Vision Group Llc

Grene Vision Group, LLC is an optometrist practice located inWichita, KS.

Related Providers

The doctors and healthcare providers related to Grene Vision Group, LLC include:

Our Facilities

Grene Vision Group, LLC has been registered with the National Provider Identifier databasesince May 04, 2007and its NPI numbers are1043422769 and1578223046 .Grene Vision Group, LLC is also known asGrene Vision Group .

Book an Appointment

To schedule an appointment, please call 722-8883.

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Gradeus Case Study For Grene Vision Group

  • Garrett Sussman

Grene Vision Group is a leader in primary, medical and surgical eye care in south-central Kansas. As one of the largest doctor-owned eye care groups in the country, Grene Vision Groups 50 doctors provide services in 21 clinics.

Dasa Gangadhar, MD, one of Grene Vision Groups highly skilled ophthalmologists, has been providing cornea-related surgical procedures for more than two decades and has established a positive reputation within the eye care community.

Despite receiving many letters from his patients expressing deep gratitude for his services, Dr. Gangadhar noticed that the patient reviews on Google did not accurately reflect the services that he and the rest of Grene Vision Groups doctors and staff were providing to patients.

Dr. Gangadhar raised his concern to Grene Vision Groups management team, and it was agreed upon that something should be done to improve and manage the companys online reviews.

Grene Vision Groups chief operating officer, Kayli Smith, said:

We recognized that the vast majority of people are turning to online reviews before visiting a business.

We knew it was time to initiate a program to help ensure our online reputation was an accurate reflection of the services we offer.

In addition to highlighting our areas of strength online, we also wanted to identify any areas of potential improvement.

Amanda explained:

Building The Reputation Of Individual Doctors:

Political pages :Over 4 million bags of bad maize in silos,

Now that Grene Vision Group has their 21 clinics reputation in good standing, they have begun to focus on review marketing and boosting positive reviews for individual doctors. Amanda has created profiles for the doctors on HealthGrades and created small cards for the doctors to hand to patients to drive them to leave a review on HealthGrades.

She utilized the review stream to display individual doctor reviews on their personal profile pages on Grene Vision Groups website.

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What Are People Saying About Grene Vision Group

Here are some reviews from our users.

“Exceptional service at Maize road location. Awesome service in front. Got there for 8AM service and was impressed with how the whole crew promptly came out and began gathering clients to start the day. Efficient and still friendly and warm. Visited with 3 different specialist. All 3 and their staff were efficient, kind, and listened. Highly recommend Grene Vision Group!”

“Have had wonderful experiences until today. My son seen Dr. Whitfill for his annual exam he released us from his care because my son didn’t want to get his eyes dilated. The tech said he had to have it done in order for Dr to get his new eye rx and when Dr came in he said the tech had already determined his rx hadn’t change any. He recommended us to see a local Dr from now on and pretty much made it that he doesn’t want to see him anymore even though he has very complicated diagnosis. Pretty sad to turn patients away bc they decline to be dilate and can’t charge our insurance more!!!! Very disappointed in our care today!!!!! Plus I used to work for GVG for almost years.”

“I had the best optometry experience of my life here. The Dr. I met with took the time to hear my concerns and she treated me accordingly.The clinic did not try to sell me anything at all. I couldn’t believe it! Usually, at other places, they try to sell me so much stuff and that drives me nuts.It’s such a relief to have finally found my optometrist.”

When Negative Reviews Are Published The Aggregate Rating Doesnt Crumble:

While running the program, Grene Vision Group had an upset potential patient who had an issue with the insurance coverage of a new procedure. The upset person asked his friends to leave 1-star reviews for Grene Vision Group, resulting in many untrue 1-star reviews.

Fortunately, since Grene Vision Group had many 5-star reviews already and were aware of the issue due to review monitoring, their rating only dropped briefly to a 4.7 aggregate star rating. Eventually, the procedures coverage issue was resolved and some of the negative reviews were removed. Soon after, more positive reviews were acquired and the negative reviews were washed up.

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Initial Results For The Pilot Locations:

Grene Vision Group began using the platform in July 2017. Within less than one month, they saw a dramatic improvement to their Google star rating and the number of positive reviews for Woodlawn and Maize Road.

Woodlawn garnered 17 new reviews with an average rating of 4.9 stars, bringing their overall average rating up to 4.3 / 5 stars.

Maize Road garnered 32 new reviews with an average rating of 4.9 stars, bringing the overage Google average up to 5 / 5 stars.

The company Facebook page gained 52 new positive reviews also!

Since the pilot plan for Maize Road and Woodlawn was successful, Grene Vision Group proceeded with implementing across all 21 locations.

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What To Expect During Your Visit

All equipment or tools used throughout the pre-testing process and while in the exam room will be disinfected between every patient encounter.

Thank you for your patience and understanding as we work to keep our office a safe space for everyone. If you have any questions or concerns regarding your appointment, please give us a call.

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