Sunday, April 21, 2024

Aetna Vision Insurance Phone Number

Whos Eligible For Aetna Medicare Vision Coverage

Aetna Vision Preferred Coverage for Members

Youre eligible for Aetna Medicare Advantage vision coverage if youre a U.S. citizen or permanent resident over age 65.

If youre under age 65, you can apply for Medicare coverage if you have a permanent disability or a chronic illness such as amyotrophic lateral sclerosis or end stage renal disease .

To enroll in a plan with Aetna Medicare Advantage vision coverage, youll first need to sign up for original Medicare. Original Medicare is made up of Part A and Part B .

Contact Social Security and enroll in original Medicare online, over the phone, or by visiting your local office. After you have your Medicare number, youre eligible for an Aetna Medicare Advantage plan.

What To Expect From Aetna Vision Preferred Plan

With an Aetna Vision Preferred plan, your vision care is simple. You locate a provider, talk with them about scheduling an appointment and use your benefits to start saving.

There are thousands of providers across the country, including eye doctors in your neighborhood and inside your favorite retail chains. Many providers will offer you weekend and night-time hours.

Aetna Vision also offers you benefits for:

  • Gym memberships

If you are ready to find an Aetna Vision Provider follow these easy steps:

  • Search by Provider
  • Enter your 5-digit zip code and the search engine will take it from there.
  • Filters will narrow your results by listing the brands you recognize and love. It will also provide hours to choose from, the specific technology used by each provider, and more.
  • If you have a favorite eye-care provider, click on the search by name and zip code to look for a specific clinic.

When you choose an Aetna Vision preferred clinic within the network, you will enjoy added savings that include exclusive coupon offers and discounts. Our in-network providers, include LensCrafters, Ray-Ban,, and Target Optical.

  • offers a unique kind of eye care. You can choose from green shipping and natural materials with your eye care. These options help you do your part in reducing climate change. We can offer a variety of lenses, including Blue light, transitions, and prescription sun. Our eyecare service is personalized to meet your needs.

Keep Your Eye Health In Focus

Its important for everyone to get an annual eye exam, even if you dont need vision correction.

Your eyes play an important role in your overall health at every age. Did you know that:

  • Babies should have their first eye exam between 6 and 12 months old1
  • A growing number of school-age children have vision problems that affect learning2
  • Regular eye exams can help identify early signs of health conditions like high blood pressure, diabetes, heart disease, and high cholesterol3
  • Pregnancy can cause vision changes that your doctor should know about4

Just like you monitor your overall wellbeing, its important to stay on top of your eye health too. Thats why our vision partner, EyeMed, has easy to use tools to help you spot common vision issues. Visit the Eye Condition Simulator to learn how to identify common eye diseases and when to speak to a doctor.

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What To Know About Aetna

Aetna is one of the nations oldest and leading healthcare insurance providers. The company was founded in 1853 and is headquartered in Hartford, Connecticut. Aetna was acquired by CVS Health Corp. in 2018, and is the third-largest provider of health insurance and services.

Most of the carriers membership comes from providing health insurance to employers and their employees in the private market. Aetna no longer sells individual health plans on the Affordable Care Act marketplaces sustained revenue losses.

Aetna sells health insurance, Medicare supplements, dental insurance, vision insurance, and more in all 50 states. Aetna has over 35,000 employees nationwide with revenue in excess of $35 billion.

Aetna is rated A by AM Best, and has high ratings from several other financial ratings services. AM Best is a credit rating firm that assesses the creditworthiness of and/or reports on over 16,000 insurance companies worldwide. The AM Best rating points to the insurance companys ability to pay claims, debts, and other financial obligations in a timely manner. Customers can expect that Aetna has the necessary cash reserves to pay out claims, an essential factor in evaluating any insurance company before purchasing a policy.

Aetna also has an A+ rating from the BBB.

Where Is Your Property Located

Policy Number On Aetna Health Insurance Card

Your location is required in order to give you accurate and relevant information. Please select your location from the list below. You can change your location any time by clicking the My Location button at the bottom of any web page.

Alectra Utilities no longer accepts in-person payments.We offer many convenient options to pay your bill including by postal mail to:

Alectra Utilities PO Box 3700,Concord, ON L4K 5N2

*You must include the bottom portion of your Alectra Utilities bill with your payment if sending it by postal mail.

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How To Use An Aetna Vision Membership

To use your Aetna Vision membership, find an in-network eye doctor through the above provider locator and schedule an appointment.

When you arrive at your appointment, you will answer their check-in questions, pay any co-pay due and the doctor will finish the rest of your membership claim.

Submitting a claim for your eyecare through Aetna Vision is done through your doctor. All the paperwork is submitted by the physician if you use an in-network provider.

If you require progressive lenses, these are categorized in different tiers. Check your membership account to learn what your plan covers for the different tiers.

Does Aetna Medicare Advantage Cover Cataract Surgery

Medicare Advantage plans are required to provide at least the same basic coverage offered under original Medicare. Since original Medicare covers cataract surgery, Aetna Medicare Advantage plans must cover this as well.

Make sure to go to doctors and facilities that are in your plans network to ensure coverage.

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Aetna Vision Provider Locator

Aetna provides a robust vision plan for anyone who wants to sign up for discount eye exams and eyewear. The Aetna Vision Preferred plan also gives discounts for other non-eye activities, such as gym memberships, chiropractic care, weight-loss programs and travel.

They can also explore discounts for LASIK surgery.

Members can choose their eye doctors and scheduled appointments online.

It’s Easy To Get In Touch With Us

Aetna Vision Preferred Member Testimonial

Have questions or need to connect with us? Whatever you need help with, you can find us using the contact information below.

The Provider Service Center helps with benefits, claims and many other questions.

  • Medicare medical and dental plans –
  • Non-Medicare plans, including individual and family plans –
  • Dental for non-Medicare plans –
  • Voluntary plans –
  • Worker’s comp –
  • ASA and Meritain Health®- use phone number on member’s ID card
  • Mental health treatment – use phone number on member’s ID card
  • Substance abuse treatment – use phone number on member’s ID card
  • Medicare plan precertification – ,choose precertification prompt
  • Non-Medicare, including individual and family plan precertification – , choose precertification prompt
  • Specialty precertification for Medicare plans
  • Specialty precertification for non-Medicare, including individual and family plans
  • Pharmacy precertification for Medicare plans
  • Pharmacy precertification for non-Medicare, including individual and family plans
  • BRCA genetic testing –
  • National Medical Excellence for Medicare, non-Medicare, including individual and family plans
  • Participating providers can find more precertification phone numbers in .

Credentialing and joining our network –

Special programs and other phone numbers

  • Availity® help – registration questions, help with user name/password –
  • Disease management programs –
  • Infertility program –
  • Maternity program –
  • Pharmacy management –
  • Specialty pharmacy –
  • Transplant program –

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Contacting Aetna Vision Network

While 877-973-3238 is Aetna Vision Network’s best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Aetna Vision Network please let us know so we can share with other customers.

Can I Add Vision To My Aetna Medicare Advantage Plan

Many Aetna Medicare Advantage plans include routine vision and eye services. You can find out precisely whats in your policy by reading the evidence of coverage statement provided to you by your plan.

If youre enrolling in an Aetna Medicare Advantage plan for the first time, check which vision and eye services each plan offers and compare them to get what you need.

If you select a policy without vision coverage, you may be able to add an optional supplemental benefit to receive it.

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Other Aetna Vision Preferred Plan Advantages

  • No deductible to meet the plan starts paying right away
  • Choose any available frame
  • No limit on what brand of contact lenses network providers can prescribe you get maximum benefits no matter which brand you choose
  • Aetna Vision Preferred plan mobile app download for free! And easily find a provider, view your ID card, get benefit information and answers to frequently asked questions
  • Special offers are available on to members!
  • Welcome kit mailed to your home with 2 ID cards
  • You can use your flexible spending account or health savings account toward your outof-pocket expenses
  • International travel solution were ready to help if a vision emergency sneaks up on you when traveling abroad

What Type Of Insurance Does Aetna Offer

Aetna eye insurance

Aetna offers a variety of health, dental, and vision insurance options for individuals and employer groups. The company stopped offering individual health insurance plans in 2018 due to revenue losses on the healthcare marketplace. The company does offer Medicare Advantage plans and Medicare Supplements to eligible seniors. It also offers standalone dental plans for individuals and families.

For employer groups, Aetna offers the following types insurance plans.

  • Employer health insurance
  • Group vision insurance
  • Group disability insurance

This list of insurance products available from Aetna is not exhaustive. Check out the carriers website to find out about all of the options available.

Using our insurance company directory can help you find the best insurance companies that specialize in your specific coverage needs. The company directory can also help you get connected to an agent near you.

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How Much Does Aetna Vision Coverage Cost

Your costs will depend on your ZIP code and the plan you choose whether it covers visits to out-of-network providers and whether there are in-network vision specialists.

You can compare premium rates and additional benefits using Medicares plan finder tool. Simply enter your ZIP code to compare the plans offered in your area.

Here are some 2021 sample costs for Aetna Medicare Advantage plans with vision coverage.

Aetna Medicare Premier 1 $140 $11,300
Aetna Medicare Premier 2 $199
Houston, TX Aetna Medicare Prime Plan $0
Aetna Medicare Eagle Plan $0
Aetna Medicare Value Plan $0
Phoenix, Aetna Medicare Prime Plan $0
Aetna Medicare Platinum Plan $0
Aetna Medicare Platinum Plan $59

What Is Gethuman’s Relationship To Aetna Vision Network

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Aetna Vision Network. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or Comcast. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.

Aetna Vision Network Contact Info

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Never Sent Activation Email

Like many, the app never sent the activation email for me to be able to log in. I found a work around though. If you go to forgot password it will send an email and then once you reset the password it will bypass the activation email requirement allowing you to log into your account and see your ID card. Regardless, this app is clearly not a priority for Aetna.

Great Savings On Sunglasses

2023 Aetna MAPD Sales Presentation

Sunglasses are more than for just looking stylish.

You can use your frame and lens benefit on prescription sunglasses. Non-prescription sunglasses are always available at 20% off retail at participating vision office locations. The same ultraviolet rays from the sun that burn your skin can damage your eyes. So wear sunglasses that block at least 99% of both UVA and UVB rays4 to help reduce your risk for serious complications.

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Get The Answers You Need Here

If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our .

To help us direct your question or comment to the correct area, please select a category below.

It’s easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group.

Relocating, retiring, job changes

If youre retiring, moving out of state, or changing provider groups, use this form to notify us. Well need to terminate your existing agreement with us. If youre moving or changing jobs, you can sign a new agreement for your new practice or location.

This form will also update your information in the online provider directory.

If ONE of the following criteria applies to you, please request a medical application form using the link below:

  • I am a physician
  • I am a non-physician health care professional who is not employed by an Aetna-contracted provider I practice independently and I want to contract with Aetna
  • I am a non-physician health care professional who wants to be available for selection as a primary care provider , and my state regulations allow me to serve as a PCP. I may or may not be employed by an Aetna-contracted provider.

Request a medical application – credentialing is required

Independent retail pharmacies

Applied Behavior Analysis Medical Necessity Guide

The Applied Behavior Analysis Medical Necessity Guide helps determine appropriate levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. The ABA Medical Necessity Guide does not constitute medical advice. Treating providers are solely responsible for medical advice and treatment of members. Members should discuss any matters related to their coverage or condition with their treating provider.

Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Members and their providers will need to consult the member’s benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply.

The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered for a particular member. The member’s benefit plan determines coverage. Some plans exclude coverage for services or supplies that Aetna considers medically necessary.

Please note also that the ABA Medical Necessity Guide may be updated and are, therefore, subject to change.

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How Do I Enroll In A Aetna Medicare Advantage Plan

Start your enrollment by finding out what Aetna Medicare Advantage plans are available in your area.

Use Medicares plan comparison tool to find a list of Aetna vision plans available in your county, along with benefits, vision services, copays, and premiums.

You can also contact Aetna at 855-335-1407.

Here are answers to some commonly asked questions.

Unable To Reset Password

Aetna Employee Benefits

Im unable to reset my password with the current experience. When I try to reset my password I get 2 error messages that say something along the line of Youve already used that password and Check your credentials.I did check my email to see what was happening only to find that I did reset it about 8 times. Even though I apparently reset my password 8 times, Im still unable to login.

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This Search Uses The Five

Each main plan type has more than one subtype. Some subtypes have five tiers of coverage. Others have four tiers, three tiers or two tiers. This search will use the five-tier subtype. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. Do you want to continue?

Aetna Vision Network’s Best Toll

This is Aetna Vision Network’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna Vision Network agent. This phone number is Aetna Vision Network’s Best Phone Number because 156 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-973-3238 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Aetna Vision Network first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone. In total, Aetna Vision Network has 1 phone number. It’s not always clear what is the best way to talk to Aetna Vision Network representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

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